Dispatcher (public safety) (2024)

Department of the Interior

Interior, Bureau of Indian Affairs

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Summary

This position is being advertised concurrently with ST-24-12398162-CAWV-RH and is open to all U.S. Citizens.

Applicants MUST apply to each vacancy to be considered for both.

This position is located with the Bureau of Indian Affairs, in Fort Washakie, Wyoming.

Learn more about this agency

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Overview

  • Accepting applications
  • Open & closing dates

    04/25/2024 to 07/25/2024

  • Salary

    $35,373 - $57,354 per year

  • Pay scale & grade

    GS 4 - 6

  • Help

    Location

    1 vacancy in the following location:

    • Fort Washakie, WY
  • Remote job

    No

  • Telework eligible

    No

  • Travel Required

    25% or less - You may be expected to travel for this position.

  • Relocation expenses reimbursed

    No

  • Appointment type

    Permanent -

  • Work schedule

    Full-time -

  • Service

    Competitive

  • Promotion potential

    6

  • Job family (Series)

    2151 Dispatching

  • Supervisory status

    No

  • Security clearance

    Other

  • Drug test

    Yes

  • Position sensitivity and risk

    Moderate Risk (MR)

  • Trust determination process

    Credentialing

  • Announcement number

    DE-24-12398250-CAWV-RH

  • Control number

    788345600

Help

This job is open to

  • Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee.
  • Native Americans Native Americans or Alaskan Natives with a tribal affiliation.
  • The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
  • Veterans

Clarification from the agency

Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Verification form BIA -4432 must be submitted with the application if claiming Indian Preference. No other documents will be accepted as proof of Indian Preference.

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Duties

  • Operates a multi-frequency, multi-agency radio console with several paging systems, cross-frequency patching, and phone patching. Operates within a number of public safety computer networks and NCIC/NLETS.
  • Coordinates, monitors, and assists with operations via telephone and radio between a variety of agencies and personnel.
  • Records and maintains all radio transmissions and significant telephone situations.
  • Determines priority of response and initiates appropriate response of law enforcement.
  • Gather all pertinent information for the call to determine whether it requires dispatching a vehicle, vessel or aircraft.
  • Performs general communications center duties such as filing, typing, copying, scanning, maintaining updated information, shredding of designated paper work, or providing copies of case incident reports to authorized individual or entities.

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Requirements

Conditions of Employment

  • U.S. Citizenship Required
  • Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (title 25, USC Section 472). Form BIA -4432 must be submitted with the application if claiming Indian Preference.
  • You will be required to have federal payments made by Direct Deposit
  • You may be required to successfully complete a probationary/trial period
  • A background security investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication.
  • If you are a male applicant born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
  • Incumbent is required to operate a government motor vehicle, must possess a valid driver's license, and have a safe driving record within the 4 year period immediately preceding submittal of GSA Form 3607.
  • Drug Testing. This position is subject to both pre-employment and random drug testing as a condition of employment. Applicants will not be appointed to the position if a verified positive drug test is received.
  • TELEWORK: Indian Affairs has determined that the duties of the position are NOT suitable for telework.

Qualifications

GS-04:
In addition to meeting the experience at the lower grade level, to qualify at the GS-04 grade level you must meet ONE of the following criteria:

A.

General Work Experience

: One year of general work experience that is progressively responsible clerical, office, or other work that demonstrates or reflects the ability to acquire the particular knowledge and skills needed to perform the duties of the position.
OR
B.

Education

: 2 full academic years (60 semester hours or 90 quarter hours) of education beyond the high school level at an accredited college or university.
OR
C. A combination of experience and education that totals 100% of the requirement.

GS-05:In addition to meeting the experience at the lower grade levels, to qualify at the GS-05 grade level you must meet ONE of the following criteria:

A.

Specialized Experience

: One year of specialized experience at or equivalent to the GS-04 grade level transmitting and receiving law enforcement communications traffic via radio net control. Experience at this level may include answering and disseminating law enforcement and emergency information by telephone; updating logs and files of complaints, police actions, and related reports; and operating law enforcement information systems.
OR
B.

Education

: 4 full academic years (120 semester hours or 180 quarter hours) of education beyond the high school level at an accredited college or university.
OR
C. A combination of experience and education that totals 100% of the requirement.

GS-06:
To qualify for the GS-06 grade level, you must have one year specialized experience at or equivalent to the GS-05 grade level performing the following: 1) Receive and transmit law enforcement communications on a multi-frequency radio network; 2) navigating the National Crime Information Center (NCIC) database; and 3) maintaining records of radio transactions, law enforcement actions, and reports.

All qualification requirements must be met by the closing date of this announcement.

Education

If you are qualifying based on your education, you MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: (1) official or unofficial transcripts are acceptable, or (2) you may submit a list with all of your courses, grades, semester, year, and credit for the course. All materials must be submitted by the closing date of the announcement.

If more than 10 percent of your undergraduate course work (credit hours) were taken on a pass/fail basis, your claim of superior academic achievement must be based upon class standing or membership in an honor society.

One academic year of graduate education is considered to be the number of credits hours your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education which shows the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: FOREIGN EDUCATION

Additional information

Read more

  • Help

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will compare your resume and supporting documentation to your responses on the assessment questionnaire. If your responses to the assessment questions cannot be supported by your resume, your score may be adjusted to more accurately reflect your experience. Qualified applicants will be evaluated, rated and referred to the selecting official under category rating procedures, and placed in one of the following categories:

  • BEST QUALIFIED: Applicants possess all of the job related competencies identified above.
  • WELL QUALIFIED: Applicants possess a majority of the job related competencies.
  • QUALIFIED: Applicants meet the basic eligibility and minimum qualification requirements but do not meet the definition of Best Qualified or Well Qualified.

DESCRIBING YOUR EXPERIENCE: PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume/application does not support your Assessment Questionnaire answers, we will not allow credit for your response(s). Your resume must contain sufficiently detailed information upon which to make a qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.

Preference in filling vacancies is given to qualified Indian candidates in accordance with the Indian Reorganization Act of 1934 (Title 25, USC, Section 472). Verification Form BIA-4432 must be submitted with the application if claiming Indian Preference. Indian Preference eligibles not currently employed in Federal service may be appointed under the Excepted Service Appointment Authority Schedule A, 213.3112(a)(7). Consideration will be given to Non-Indian applicants in the absence of qualified Indian Preference eligibles. For more information, please visit: https://www.bia.gov/jobs.
Qualified Indian preference candidates will be referred to the hiring manager in order of veterans' preference.

REVIEW BEFORE YOU SUBMIT: You may preview the assessment questions here in the https://apply.usastaffing.gov/ViewQuestionnaire/12398250.

  • Help

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    The following documents are required for this position:

    • Resume which details work experience including dates worked (mm/yy-mm/yy); position title; position series and grade (if federal service); work schedule; hours worked per week; relevant duties performed; supervisor with contact information, and 3 professional references and contact information (Do not include current/former supervisors), etc. Important! If your resume does not show complete information for each job entry, your application will be considered incomplete. Specifically:
      • Beginning and ending dates (mm/yy) of employment,
      • Work schedule (Full-time or Part-time), and
      • Hours worked per week.
      • For more information see What should I include in my federal resume
    • On-line Assessment Questionnaire
    • Transcripts (if using education to qualify) - Unofficial transcripts are acceptable; however, an official transcript may be requested at a later time.
    • Veteran's documentation - (if applicable) VA letter on VA letterhead stating your overall combined rating, SF-15, DD-214 (Member 4 Copy Only) reflecting an honorable discharge and dates of active duty military service.
    • Special Appointing Authority documentation (if applying under a special hiring authority)
    • BIA Form 4432 The Form BIA-4432 must be completed as stated in the Instructions on the Form and this form with must be submitted with your application for Federal employment (if claiming Indian preference).
    • Performance Appraisal (if applying under the Land Management Flexibility Act)
    • Current & Former Federal Employees. If you are a current career or career-conditional Federal employee OR a former Federal employee who has reinstatement eligibility you must submit the following by the closing date of this announcement, or you will not receive consideration as such:
      • A copy of a recent SF-50 "Notification of Personnel Action" documenting proof of competitive status, tenure, position title, occupational series, grade level and step. If you are applying for a higher grade, please provide the SF-50 form which shows the length of time you have been in your current/highest grade. If you have promotion potential in any of your positions, please provide an SF-50 stating your highest full performance level.

    Click here for information see Reading your SF-50 to determine your service and appointment type

    If you are applying as a VEOA candidate, you must submit a copy of your DD-214 and your letter from the VA reflecting an honorable discharge and that you either completed three years of active duty service or are a preference eligible. For more information see: https://www.fedshirevets.gov/hiring-officials/strategic-recruitment-and-hiring/#content.

    If you are unable to apply online, require reasonable accommodation in the application process if you are an applicant with a disability, or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

    ALL DOCUMENTS MUST BE RECEIVED BY 11:59 PM Eastern Time ON THE CLOSING DATE OF THIS ANNOUNCEMENT. If your application package is incomplete in any way, you will not be considered for this position, and requests for extensions will not be granted. Please double check your application package before you submit it.

    ADDITIONAL INFORMATION WILL NOT BE SOLICITED OR ACCEPTED BY THIS OFFICE.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Agency contact information

    Rhonda Hogstad

    Phone

    771-210-1424

    Email

    rhonda.hogstad@bia.gov

    Address
    AS-IA Human Resources
    12220 Sunrise Valley Dr., Room 4047
    Reston, VA 20191
    US

    Learn more about this agency

    Next steps

    Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

  • The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Help

Required Documents

The following documents are required for this position:

  • Resume which details work experience including dates worked (mm/yy-mm/yy); position title; position series and grade (if federal service); work schedule; hours worked per week; relevant duties performed; supervisor with contact information, and 3 professional references and contact information (Do not include current/former supervisors), etc. Important! If your resume does not show complete information for each job entry, your application will be considered incomplete. Specifically:
    • Beginning and ending dates (mm/yy) of employment,
    • Work schedule (Full-time or Part-time), and
    • Hours worked per week.
    • For more information see What should I include in my federal resume
  • On-line Assessment Questionnaire
  • Transcripts (if using education to qualify) - Unofficial transcripts are acceptable; however, an official transcript may be requested at a later time.
  • Veteran's documentation - (if applicable) VA letter on VA letterhead stating your overall combined rating, SF-15, DD-214 (Member 4 Copy Only) reflecting an honorable discharge and dates of active duty military service.
  • Special Appointing Authority documentation (if applying under a special hiring authority)
  • BIA Form 4432 The Form BIA-4432 must be completed as stated in the Instructions on the Form and this form with must be submitted with your application for Federal employment (if claiming Indian preference).
  • Performance Appraisal (if applying under the Land Management Flexibility Act)
  • Current & Former Federal Employees. If you are a current career or career-conditional Federal employee OR a former Federal employee who has reinstatement eligibility you must submit the following by the closing date of this announcement, or you will not receive consideration as such:
    • A copy of a recent SF-50 "Notification of Personnel Action" documenting proof of competitive status, tenure, position title, occupational series, grade level and step. If you are applying for a higher grade, please provide the SF-50 form which shows the length of time you have been in your current/highest grade. If you have promotion potential in any of your positions, please provide an SF-50 stating your highest full performance level.

Click here for information see Reading your SF-50 to determine your service and appointment type

If you are applying as a VEOA candidate, you must submit a copy of your DD-214 and your letter from the VA reflecting an honorable discharge and that you either completed three years of active duty service or are a preference eligible. For more information see: https://www.fedshirevets.gov/hiring-officials/strategic-recruitment-and-hiring/#content.

If you are unable to apply online, require reasonable accommodation in the application process if you are an applicant with a disability, or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

ALL DOCUMENTS MUST BE RECEIVED BY 11:59 PM Eastern Time ON THE CLOSING DATE OF THIS ANNOUNCEMENT. If your application package is incomplete in any way, you will not be considered for this position, and requests for extensions will not be granted. Please double check your application package before you submit it.

ADDITIONAL INFORMATION WILL NOT BE SOLICITED OR ACCEPTED BY THIS OFFICE.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

How to Apply

Read more

Agency contact information

Rhonda Hogstad

Phone

771-210-1424

Email

rhonda.hogstad@bia.gov

Address
AS-IA Human Resources
12220 Sunrise Valley Dr., Room 4047
Reston, VA 20191
US

Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Read more

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/788345600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Dispatcher (public safety) (2024)
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